Contact
Contact Us
Last updated: May 25, 2026
Have a question about your order, shipping, returns, sizing, or a product? We are happy to help.
Customer Support
Email: hello@sundrel.com
Phone: +31 6 40775278
Customer support hours: Monday to Friday, 09:00–17:00 CET/CEST
Typical response time: within 24–48 hours on business days
If you are contacting us about an existing order, please include your order number so we can help you faster.
What We Can Help With
- Order status and tracking
- Shipping questions
- Returns and refunds
- Size and fit questions
- Product information
- Damaged, defective, or incorrect items
- Payment or checkout questions
Business Information
Store name: Sundrel
Operated by: EcommerceBS, a sole proprietorship registered in the Netherlands
Owner/Representative: Berat Sahin
Dutch Chamber of Commerce (KVK) number: 85242128
Registered business address: Beeklustlaan 19, 7606 SZ, Almelo, Overijssel, The Netherlands
Email: hello@sundrel.com
Phone: +31 6 40775278
Website: sundrel.com