Payment & Transactions Policy

Last updated: May 25, 2026

This Payment & Transactions Policy explains how payments are handled when you place an order with Sundrel.

Accepted Payment Methods

The payment methods available to you are shown at checkout. Depending on your location and the payment provider, these may include major credit cards, debit cards, PayPal, Apple Pay, Google Pay, Shop Pay, or other secure payment methods supported by Shopify Payments and our payment providers.

Currency

For customers shopping from the United States, prices may be displayed and charged in USD when available in the store or checkout.

If currency conversion applies, the final amount shown at checkout before payment is the amount you authorize.

Secure Payment Processing

All payments are processed through secure, encrypted payment providers. Sundrel does not store full credit card numbers or complete payment details on its own servers.

Payment information is handled using secure checkout technology and payment processors that are designed to meet PCI-DSS security standards.

Payment Authorization

By submitting your order, you confirm that you are authorized to use the selected payment method and that the billing information you provide is accurate.

Your order may be subject to payment verification, fraud screening, or additional security checks.

Failed or Declined Payments

If your payment is declined or fails, please check that your billing information is correct or try a different payment method. You may also contact your bank or card issuer for more information.

If you continue to experience issues, contact us at hello@sundrel.com.

Order Confirmation

After your payment is successfully authorized, you will receive an order confirmation email. If you do not receive a confirmation email, please check your spam folder or contact us at hello@sundrel.com.

Pricing Errors

We make every effort to ensure product prices and promotions are accurate. If an obvious pricing or technical error occurs, we reserve the right to correct the error, cancel the affected order, or contact you before processing the order.

Business Information

Store name: Sundrel

Operated by: EcommerceBS, a sole proprietorship registered in the Netherlands

Owner/Representative: Berat Sahin

Dutch Chamber of Commerce (KVK) number: 85242128

Registered business address: Beeklustlaan 19, 7606 SZ, Almelo, Overijssel, The Netherlands

Email: hello@sundrel.com

Phone: +31 6 40775278

Website: sundrel.com