Terms of Service

Last updated: May 25, 2026

Welcome to Sundrel. These Terms of Service govern your use of our website and your purchase of products from our store.

By accessing our website or placing an order, you agree to these Terms of Service and our related policies, including our Shipping Policy, Return & Refund Policy, Privacy Policy, and Payment & Transactions Policy.

Store Information

Sundrel is operated by EcommerceBS, a sole proprietorship registered in the Netherlands under Dutch Chamber of Commerce (KVK) number 85242128.

Registered business address: Beeklustlaan 19, 7606 SZ, Almelo, Overijssel, The Netherlands

Online Store Terms

By using our website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian.

You may not use our products or website for any illegal or unauthorized purpose.

Product Information

We make every effort to display product descriptions, colors, sizes, images, prices, and availability accurately. However, colors may appear differently depending on your device screen, and minor differences may occur.

Product availability may change without notice.

Orders and Acceptance

Placing an order means you are offering to purchase the selected products. We reserve the right to accept, decline, cancel, or limit any order where necessary, including in cases of suspected fraud, incorrect pricing, payment issues, stock issues, or incorrect customer information.

If we cancel an order after payment has been taken, we will issue a refund to the original payment method.

Pricing and Promotions

Prices and promotions may change without notice. We reserve the right to correct errors, inaccuracies, or omissions at any time, including after an order has been placed.

Payment

Payments are processed through secure third-party payment providers. By placing an order, you confirm that the payment information you provide is accurate and that you are authorized to use the selected payment method.

For more details, please see our Payment & Transactions Policy.

Shipping and Delivery

Shipping times, costs, destinations, tracking, delays, and delivery procedures are explained in our Shipping Policy.

For U.S. orders, our standard estimated total delivery time is 6–10 business days, made up of 3–5 business days processing and 3–5 business days transit.

Returns and Refunds

Returns, exchanges, cancellations, damaged items, and refunds are handled according to our Return & Refund Policy.

Customer Responsibilities

You agree to provide accurate, current, and complete order, billing, shipping, and contact information. We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Intellectual Property

All website content, including text, images, graphics, branding, logos, product names, and design elements, is owned by or licensed to Sundrel and may not be copied, reproduced, or used without permission.

Third-Party Links and Services

Our website may include links or integrations with third-party services. We are not responsible for the content, policies, or practices of third-party websites or services.

Limitation of Liability

To the maximum extent permitted by applicable law, Sundrel and EcommerceBS are not liable for indirect, incidental, special, or consequential damages arising from your use of the website or products, except where such limitation is not permitted by law.

Nothing in these Terms limits your statutory consumer rights.

Changes to These Terms

We may update these Terms of Service from time to time. The latest version will be posted on this page with a new “Last updated” date. Continued use of the website after changes are posted means you accept the updated Terms.

Governing Law

These Terms are governed by the laws applicable to EcommerceBS as a business registered in the Netherlands, without limiting any mandatory consumer protection rights that may apply in your country or state of residence.

Business Information

Store name: Sundrel

Operated by: EcommerceBS, a sole proprietorship registered in the Netherlands

Owner/Representative: Berat Sahin

Dutch Chamber of Commerce (KVK) number: 85242128

Registered business address: Beeklustlaan 19, 7606 SZ, Almelo, Overijssel, The Netherlands

Email: hello@sundrel.com

Phone: +31 6 40775278

Website: sundrel.com